Conditions d'utilisation

CONDITIONS D'UTILISATION

Termes et conditions CHOFFERS.COM

Veuillez vous assurer de lire attentivement ces termes et conditions avant d'utiliser ou de demander les services qui vous sont accessibles via l'application de CHOFFERS.COM(s)/site Internet(s) car ils contiennent des informations vitales concernant les services, tes droits, et d'autres détails cruciaux.
• Ces conditions s'appliquent aux produits CHOFFERS.COM, y compris les applications mobiles, sites Internet, et services offerts par CHOFFERS.COM dans le monde entier.
• Les services fournis par CHOFFERS.COM et les services tiers sont mis à votre disposition via l'application(s)/Site Internet(s) Prestations de service. Les services fournis par CHOFFERS.COM et les services tiers sont classés comme produits CHOFFERS.COM.
• CHOFFERS.COM vous fournit directement les services fournis par CHOFFERS.COM, et vous passez un contrat avec des fournisseurs tiers pour des services tiers, avec CHOFFERS.COM agissant en tant qu'intermédiaire pour faciliter votre demande et la réception de ces services.
• Ces conditions régissent votre utilisation des services de transport de CHOFFERS.COM, alors que des conditions supplémentaires peuvent être requises pour d'autres produits CHOFFERS.COM.
• CHOFFERS.COM accepte les réservations en tant qu'opérateur de véhicules de location privés pour la législation et la réglementation de la location privée dans le monde entier afin de fournir les services de transport de CHOFFERS.COM.
• En acceptant ces termes, vous vous engagez également à les respecter.

À PROPOS DE NOUS

CHOFFERS.COM est une société privée à responsabilité limitée qui propose des services de chauffeur dans le monde entier. La société est enregistrée en Espagne et a son siège social à Madrid. Si vous avez besoin d'aide, n'hésitez pas à nous contacter à info@choffers.com ou par téléphone au +34 644736317.

APERÇU
Ces conditions concernent votre utilisation et votre accès à l'application CHOFFERS.COM(s)/Site Internet(s) Services et Produits CHOFFERS.COM. Elles définissent les lignes directrices et les conditions régissant votre utilisation de ces services et produits.
Avant d'accéder et d'utiliser l'application CHOFFERS.COM(s)/Site Internet(s) Services ou Produits CHOFFERS.COM, vous devez lire et accepter ces conditions. Ces conditions remplacent tout accord ou arrangement antérieur que vous avez pu avoir avec CHOFFERS.COM concernant l'application(s)/Site Internet(s) Services et Produits CHOFFERS.COM.
Dans la mesure où elles n'entrent pas en conflit avec les conditions d'utilisation et supplémentaires spécifiquement applicables à l'application CHOFFERS.COM(s)/Site Internet(s) Services et Produits CHOFFERS.COM, ces conditions s'appliquent. Vous devrez accepter ces conditions séparément.
En utilisant l'application CHOFFERS.COM(s)/Site Internet(s) Prestations de service, vous reconnaissez que vous acceptez ces conditions. Si vous n'acceptez pas ces conditions, vous ne pouvez pas utiliser ou accéder à l'application CHOFFERS.COM(s)/Site Internet(s) Prestations de service. Il est conseillé de conserver une copie de ces Conditions pour référence future.
CHOFFERS.COM communiquera avec vous par le biais de notifications push, Appels téléphoniques, des messages texte, ou des e-mails en utilisant les coordonnées que vous avez fournies lors de votre inscription à l'application mobile de CHOFFERS.COM. “En écrivant” ou “écrit” dans ces termes inclut les notifications push, e-mails, et textes.
Sauf accord séparé par écrit, l'application(s)/Site Internet(s) Les services et les produits CHOFFERS.COM sont disponibles pour un usage personnel et non commercial dans le monde entier.
SERVICES FOURNIS PAR CHOFFERS.COM
Des conditions supplémentaires ou des accords séparés peuvent décrire les conditions spécifiques régissant les services fournis par CHOFFERS.COM, à l'exclusion des services de transport de CHOFFERS.COM. Pour les services fournis par CHOFFERS.COM, vous contracterez directement avec CHOFFERS.COM, le fournisseur de services.
CHOFFERS.COM se réserve le droit d'accepter ou de refuser une demande à sa discrétion. Dès l'acceptation, vous serez averti via les applications mobiles et / ou les sites Web de CHOFFERS.COM. Les conditions ou l'accord correspondant préciseront quand un contrat direct est établi entre vous et CHOFFERS.COM.
SERVICES TIERS
CHOFFERS.COM agit en tant qu'agent divulgué entre vous et les fournisseurs tiers pour la fourniture de services tiers., mais n'offre pas ces services. Tous les fournisseurs tiers sont des entrepreneurs indépendants, entreprises enregistrées, ou des personnes morales et ne sont pas employés par ou agissant au nom de CHOFFERS.COM.
Lorsque vous êtes connecté et dans la zone de service d'un fournisseur tiers, Les applications mobiles et / ou les sites Web de CHOFFERS.COM vous fourniront des informations sur les services tiers avant que vous ne les demandiez.
Les fournisseurs tiers sont libres de refuser, accepter, ou ignorer une demande. Dès l'acceptation, vous serez averti via les applications mobiles et / ou les sites Web de CHOFFERS.COM, menant à la formation d'un contrat direct entre vous et le fournisseur tiers (pour les services tiers).
Il peut vous être demandé d'évaluer le fournisseur tiers qui a fourni les services demandés, et ils peuvent aussi vous noter. Bien que votre note n'entraîne pas nécessairement la perte de l'accès à l'application CHOFFERS.COM(s)/Site Internet(s) Prestations de service, Les fournisseurs tiers peuvent consulter votre note sur les applications mobiles et/ou les sites Web de CHOFFERS.COM, et cela peut influencer leur décision de vous fournir des services tiers.
Le fournisseur tiers est responsable de toute responsabilité découlant de la fourniture des services tiers.
AVIS DE CONFIDENTIALITÉ
CHOFFERS.COM obtient, processus, et partage vos informations conformément à l'avis de confidentialité de CHOFFERS.COM. Des avis de confidentialité supplémentaires peuvent être applicables, y compris ceux des contrôleurs tiers, pour les services fournis par CHOFFERS.COM ou les services tiers. Vous serez averti lorsque de tels avis s'appliqueront à vous.
FRAIS ET PAIEMENT
Frais pour les services fournis par CHOFFERS.COM et les services tiers:
je. En faisant une demande via les applications mobiles et/ou les sites web de CHOFFERS.COM, you agree to pay the relevant charges as indicated on the app/website and will be responsible for any charges or fees linked to your account.
ii. Charges may vary depending on the location of the CHOFFERS.COM Provided Service or Third Party Service and may be displayed on the app/website before you make a request. Sometimes, charges may depend on your usage of the services, and an estimate may be provided. pourtant, the final amount charged may differ from the estimate.
iii. You may be charged additional costs, fees, or fines for the misuse or use of CHOFFERS.COM Provided Services and/or Third Party Services, such as cleaning or repair fees.
iv. If you are unable to use the CHOFFERS.COM Provided Service or the Third Party Service due to your action or inaction, you may still be charged.
v. Après que le service a été fourni, vous pouvez recevoir une facture par CHOFFERS.COM ou le fournisseur tiers, qui comprend la TVA le cas échéant.
Pour des informations détaillées sur les frais, fees, et les coûts supplémentaires spécifiques au service fourni par CHOFFERS.COM ou au service tiers concerné, se référer à la section support sur les applications mobiles et/ou les sites web de CHOFFERS.COM, comme Aide.
Les frais peuvent être sujets à modification de temps à autre sur les applications mobiles et/ou les sites Web de CHOFFERS.COM.
Les pourboires ne sont pas inclus dans les charges. Si disponible, vous pouvez payer des pourboires en personne ou via les applications mobiles et/ou les sites Web de CHOFFERS.COM. CHOFFERS.COM collectera et remettra les pourboires payés via l'application / le site Web en votre nom.
Sauf indication contraire, tous les frais sont dus immédiatement après avoir fait une demande, et le paiement sera traité en utilisant le mode de paiement préféré associé à votre compte. CHOFFERS.COM vous enverra alors un accusé de réception par e-mail. Si votre mode de paiement principal n'est pas disponible, un mode de paiement secondaire peut être utilisé. Si le paiement ne peut être effectué, CHOFFERS.COM se réserve le droit de continuer à tenter de débiter le mode de paiement.
Les frais incluent les taxes applicables, comme la TVA, sauf indication contraire.
ANNULATION
Il existe des cas où l'annulation d'une demande de services fournis par CHOFFERS.COM et de services tiers n'est pas autorisée une fois qu'elle a été acceptée.. pourtant, il existe certains services fournis par CHOFFERS.COM ou des services tiers où l'annulation peut être autorisée, mais vous pouvez encourir des frais d'annulation tels que déterminés par CHOFFERS.COM ou le fournisseur de services tiers.

If there are doubts about the accuracy or legitimacy of a request or the provided contact information, CHOFFERS.COM has the right to decline the request and cancel the CHOFFERS.COM Provided Services or Third Party Services. In this scenario, a cancellation fee may also be imposed.
Additionally, CHOFFERS.COM may terminate any contract between you and the company.
Find more details about cancellation from the Booking Terms and Conditions section.
TERMINATION
This statement means that you have the freedom to use the App(s)/Site Internet(s) Services at any time, and you can stop using them by closing your account.
This statement means that CHOFFERS.COM has the right to terminate your access to the App(s)/Site Internet(s) Services immédiatement s'ils déterminent que vous avez violé les présentes Conditions ou tout autre accord entre vous et CHOFFERS.COM concernant la fourniture des Produits CHOFFERS.COM.
Cette déclaration signifie que CHOFFERS.COM a le pouvoir discrétionnaire de résilier ces conditions ou d'interrompre l'application.(s)/Site Internet(s) Services en vous fournissant un préavis raisonnable par écrit.
Cette déclaration signifie que si CHOFFERS.COM n'est pas en mesure de facturer les frais correspondants à votre mode de paiement préféré, ils peuvent suspendre ou supprimer votre accès à l'application(s)/Site Internet(s) Services jusqu'au paiement.
Cette déclaration signifie que si vous résiliez votre compte, vous devez payer tous les frais impayés dus à des fournisseurs tiers ou à CHOFFERS.COM. Ces frais survivront à la résiliation, et CHOFFERS.COM se réserve le droit de percevoir le paiement après la résiliation.
VOTRE RESPONSABILITE ET INDEMNITE
Vous êtes responsable de tout dommage subi par nous à la suite de votre violation de ces Conditions, votre utilisation abusive de l'application(s)/Site Internet(s) Services et Produits CHOFFERS.COM ou votre violation de toute loi ou droit de tiers. Vous êtes responsable de toutes les activités menées via votre compte, à moins que ces activités ne soient pas autorisées par vous et que vous ne soyez pas autrement négligent..
Pour avoir accès à l'App(s)/Sites Internet(s) Prestations de service, vous acceptez d'indemniser, défendre (à notre choix) et nous tenir, ainsi que nos officiers respectifs, réalisateurs, et les employés indemnes de et contre toutes les réclamations, Passifs, dépenses, dégâts, pénalités, amendes, les cotisations de sécurité sociale et les impôts découlant de ou liés à une violation des présentes Conditions, breach of applicable law or third party claims directly or indirectly related to your use of the Third Party Services and the CHOFFERS.COM Provided Services generally.
LIMITATION OF LIABILITY
These Terms do not limit or exclude any liability that cannot be legally limited or excluded, including liability for death or personal injury resulting from negligence, liability for fraud or fraudulent misrepresentation, or your rights as a consumer that cannot be excluded under applicable law.
CHOFFERS.COM, its affiliates, réalisateurs, officers, employees, workers, agents, and/or subcontractors are not liable for any loss of profits, sales, business, agreements or contracts, anticipated savings, use or corruption of software, data or information, damage to goodwill, or indirect or consequential loss arising from or in connection with the use of the App(s)/Site Internet(s) Services and/or CHOFFERS.COM Products made available through the App(s)/Site Internet(s) Prestations de service, whether in contract, tort (including negligence or misrepresentation), breach of statutory duty, restitution, or otherwise.
CHOFFERS.COM, its affiliates, réalisateurs, officers, employees, workers, agents, and/or subcontractors are not liable for any damages or losses arising from any cancelled or unaccepted booking for CHOFFERS.COM Transportation Services, any transaction between you and a Third Party Provider, the availability and accuracy of Third Party Providers’ content, products or services, or delays or failures in performance resulting from causes beyond our reasonable control.
CHOFFERS.COM SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, PERSONAL INJURY, OR PROPERTY DAMAGE, THAT ARE RELATED TO, IN CONNECTION WITH, OR OTHERWISE RESULT FROM ANY USE OF THE SERVICES, EVEN IF CHOFFERS.COM HAS BEEN ADVIS CHOFFERS.COM SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY, OR LOSSES CAUSED BY: I YOUR USE OR RELIANCE ON THE SERVICES OR YOUR INABILITY TO ACCESS OR USE THE SERVICES; OR (ii) ANY TRANSACTION OR RELATIONSHIP BETWEEN YOU AND ANY THIRD PARTY PROVIDER, EVEN IF CHOFFERS.COM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
CHOFFERS.COM and its affiliates are not liable for any business losses resulting from the use of App(s)/Site Internet(s) Prestations de service, which are provided for private use only. If you use App(s)/Site Internet(s) Services for any commercial or business purpose, CHOFFERS.COM will have no liability to you for any loss of profit, loss of business, loss of revenue, business interruption, or loss of business opportunity, whether or not such loss could be reasonably expected to flow from our negligence or breach of these Terms.
GENERAL
CHOFFERS.COM reserves the right to modify these Terms periodically and will notify you of any changes within a reasonable timeframe. Your acceptance of such modifications will be assumed upon notification via CHOFFERS.COM’s mobile applications, sites Internet, or email. If you do not agree with the changes, you can close your account as per Section 7.1. These Terms were last updated at the beginning of this document.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, it will not affect the validity and enforceability of the remaining provisions. The invalid, illegal, or unenforceable provision(s) will be considered deleted.
We reserve the right to assign, subcontract, or transfer these Terms or any of our rights or obligations without your prior consent, provided that your rights under these Terms or by law will not be reduced as a result. We will inform you if such a transfer occurs. You cannot assign, subcontract or transfer these Terms or any of your rights or obligations, except as agreed otherwise, as the use of CHOFFERS.COM’s App(s)/Site Internet(s) is personal.
These Terms supersede all prior agreements concerning your access and use of the App(s)/Site Internet(s) Prestations de service. In case of any inconsistency between these Terms and previous agreements regarding your use of CHOFFERS.COM Transportation Services, these Terms will prevail.
To access or use the App(s)/Site Internet(s) Services and/or CHOFFERS.COM Products, you may need to agree to additional terms. If there is a conflict between these Terms and the separate agreement, the latter will prevail, unless stated otherwise in the separate agreement.
Except as provided for in these Terms, there are no third-party beneficiaries to these Terms.
DISPUTE RESOLUTION PROCESS
Based on the provided statement, if you have a dispute with CHOFFERS.COM, you should first raise a complaint using the contact details provided in the “À propos de nous” section. CHOFFERS.COM will work with you to discuss a way forward to resolve the dispute, which may include mediation. pourtant, CHOFFERS.COM reserves the right to refer the dispute to a court. CHOFFERS.COM does not commit to using an online dispute resolution platform to resolve consumer disputes.

GOVERNING LAW AND JURISDICTION
Lawsof our designated countries will exclusively govern and interpret these Terms. If you reside in the our designated countries, you may initiate legal proceedings regarding the Services.
APP(S)/WEBSITE(S) SERVICES
By using and accessing the Services through the App(s)/Site Internet(s), you agree to these Terms.

If you access and use the App(s)/Site Internet(s) Services in a different country, you may be subject to country-specific terms. You can find these terms by visiting the relevant page for your country.

CHOFFERS.COM may provide its mobile applications and/or websites under different branding depending on the CHOFFERS.COM Product(s) you are using.

Your access to and use of the App(s)/Site Internet(s) Prestations de service

une. CHOFFERS.COM’s mobile applications and/or websites are compatible with most modern mobile devices with internet connectivity and operating systems like Android or iOS.

b. You are responsible for obtaining the necessary network access to use the App(s)/Site Internet(s) Services and for any fees charged by your mobile network provider. You are also responsible for obtaining compatible devices and operating systems, including any necessary software or hardware updates.

c. The App(s)/Site Internet(s) Services are provided “as is” and “as available.” There may be limitations, delays, or other issues that are inherent in the use of electronic communications and the internet, and the Services are not guaranteed to be available, uninterrupted, or error-free at all times. CHOFFERS.COM may suspend, withdraw or restrict access to all or part of the App(s)/Site Internet(s) Services for business or operational reasons. If possible, CHOFFERS.COM will give you reasonable notice of any suspension or withdrawal.
To use the App(s)/Site Internet(s) Services in worldwide, you must create an account and register in CHOFFERS.COM’s mobile applications and/or websites, and you must be at least 18 years old. The terms and conditions of specific CHOFFERS.COM Provided Services or Third Party Services may have different age requirements.
une. You must provide certain personal information, such as your phone number and email address, to register and create your account. To use certain CHOFFERS.COM Provided Services or Third Party Services, you may need to provide at least one valid payment method (such as a credit card, debit card, or other accepted payment method). You may need to provide additional information and documentation, such as your address, before using certain CHOFFERS.COM Provided Services or Third Party Services.

You are not obligated to use CHOFFERS.COM’s mobile applications and/or websites, and you may stop using them at any time without giving notice. Third Party Providers are also not obligated to use CHOFFERS.COM’s mobile applications and/or websites.

CHOFFERS.COM may temporarily restrict your access to and use of the App(s)/Site Internet(s) Services if there is suspected breach of your obligations or these Terms, including instances where we receive a complaint related to fraud. There may be circumstances in which we are unable to provide you with information about the complaint while an investigation is ongoing (by us and/or a third party such as the police).

YOUR OBLIGATIONS WHEN USING THE APP(S)/WEBSITE(S) SERVICES

When using the App(s)/Site Internet(s) Prestations de service, it is your responsibility to comply with all applicable laws and use the services only for lawful purposes and the intended purposes stated in the Terms. Misuse of CHOFFERS.COM’s mobile applications and/or websites or attempting to defraud us or Third Party Providers is strictly prohibited. For further guidance, please refer to our Community Guidelines.

You must provide accurate and complete information when creating an account and using the App(s)/Site Internet(s) Prestations de service. Your account is personal to you and cannot be licensed or shared unless CHOFFERS.COM expressly permits it. Additionally, you must not register more than one account unless given written permission, allow third parties to use your account, or transfer your account to a third party. You must keep your account information up-to-date, secure, and confidential. If you suspect someone else knows your login details or is using your account, you must inform CHOFFERS.COM immediately.

You are responsible for paying any fees or charges incurred through your account, resulting from the provision of CHOFFERS.COM Provided Services or Third Party Services.

When using the App(s)/Site Internet(s) Prestations de service, you must not cause any nuisance, annoyance, inconvenience, or property damage to Third Party Providers, CHOFFERS.COM, or any other parties.

Using the App(s)/Site Internet(s) Services is currently free of charge, but we reserve the right to introduce a usage charge in the future. If this occurs, we will inform you in writing and allow you to terminate the Terms before the charge is introduced. If you decide to terminate the Terms, you will no longer be able to use the App(s)/Site Internet(s) Prestations de service.

CHOFFERS.COM reserves the right to introduce fees for specific features on its mobile applications and/or websites, which may be subject to separate terms. You will be notified of any such fees and can decide whether to proceed or not.

WHAT IF THERE’S A PROBLEM WITH MY APP(S)/WEBSITE(S) SERVICES?

In case you encounter any issues with the App(s)/Site Internet(s) Services or have a complaint, kindly reach out to us using the contact details provided in the “À propos de nous” section mentioned above. We will be happy to assist you and address any concerns you may have.
DO NOT RELY ON INFORMATION MADE AVAILABLE TO YOU ON THE APP(S)/WEBSITE(S) SERVICES.
While CHOFFERS.COM makes reasonable efforts to keep the information provided through the App(s)/Site Internet(s) Services up-to-date, we do not make any express or implied warranties or guarantees regarding the accuracy, completeness, or timeliness of the content on our mobile applications and/or websites.
OWNERSHIP OF AND RIGHTS IN THE APP(S)/WEBSITE(S) SERVICES:
une. CHOFFERS.COM retains all rights not explicitly granted in these Terms. The App(s)/Site Internet(s) Prestations de service, CHOFFERS.COM’s devices, and all data collected through CHOFFERS.COM’s mobile applications and/or websites (including all intellectual property rights) are and will remain the property of CHOFFERS.COM or its licensors.
b. You are not authorized to license, sublicense, copy, modify, distribute, create, sell, resell, transfer, or lease any part of CHOFFERS.COM’s mobile applications and/or websites. You may not reverse engineer or attempt to extract the source code of CHOFFERS.COM’s mobile applications and/or websites except as permitted by law.
c. You are not permitted to launch programs or scripts that scrape, index, survey, or otherwise mine data from any part of CHOFFERS.COM’s mobile applications and/or websites.
d. You are only permitted to use CHOFFERS.COM Names, Marks, or Works for the purpose of using the App(s)/Site Internet(s) Prestations de service.
e. You are not authorized to create or register any businesses, URLs, domain names, software application names or titles, or social media handles or profiles that include CHOFFERS.COM Names, Marks, or Works or any similar mark, name, Titre, or work.
f. You are not allowed to use CHOFFERS.COM Names, Marks, or Works as your social media profile picture or wallpaper.
g. You may not purchase keywords that contain any CHOFFERS.COM Names, Marks, or Works.
h. You may not reference, use, copy, or claim ownership of CHOFFERS.COM’s Names, Marks, or Works or any similar name, mark, Titre, or work in any manner for any purpose, alone or in combination with other letters, punctuation, words, symbols, designs, and/or creative works; except as permitted in the limited license granted under Section 18.3 below.
Provided you comply with these Terms, we grant you a personal, non-exclusive, non-transferable, revocable, non-sublicensable license to install and/or use CHOFFERS.COM’s mobile applications and/or websites solely for your use and to access and use the information available through them. CHOFFERS.COM and its licensors reserve all other rights not expressly granted herein.
CHOFFERS.COM TRANSPORTATION SERVICES

CHOFFERS.COM provides transportation services in worldwide through licensed private hire operators. You will be contracting with the relevant entity that has accepted your booking. je. For passenger journeys in worldwide will accept your booking. You will be notified of the entity that has accepted your booking through CHOFFERS.COM’s mobile application and/or website.

BOOKING DATA

To book CHOFFERS.COM services, customers can use various methods such as visiting the CHOFFERS.COM website, CHOFFERS Finder website, sending an email to info@choffers.com or calling on +34 644736317. The following information must be provided by the customer, regardless of the booking method:

• City where the service is required
• Date of service
• Time of service
• Pick-up location
• Drop-off location
• Passenger’s first and last name
• Passenger’s phone number
• Number of passengers
• Type, size, and number of large luggage
• Type of vehicle required (auto, de, minibus, or bus)
• Number of baby seats required and the age of the children.

BOOKING PROCESS:

The booking process for CHOFFERS.COM services is as follows:

A. Booking done via CHOFFERS.COM website:
• The customer fills out the booking form.
• CHOFFERS.COM searches and assigns a provider to the booking.
• CHOFFERS.COM sends a pre-booking confirmation link to the customer.
• The customer makes the payment and receives a booking confirmation on the CHOFFERS.COM APP, site Internet, or via email.

B. BOOKING DONE VIA CHOFFER FINDER WEBSITE:

Direct booking on provider’s profile page:
• The customer searches for a chauffeur using the search form, selects a country, city, and vehicle type.
• From the search results, the customer selects a chauffeur based on rates, reviews, experience, language, etc.
• The customer selects the service they require and enters booking details such as pick-up date, time, and address. They then make the payment and receive a booking confirmation via email.

BOOKING BY POSTING A JOB:

• The customer posts the service or gig they require on the platform, which is published on the gig listing page.
• Providers receive notifications of newly published gigs and apply for them by sending in their offers.
• The customer selects an offer and books the provider. They then receive a booking confirmation on the CHOFFERS.COM APP, site Internet, or via email.

BOOKING CONDITIONS

The following booking conditions apply to CHOFFERS.COM services:

• All rates offered by CHOFFERS.COM are fixed and include tolls, parking, VAT, etc.
• A courtesy waiting time is provided. For pickups from the airport, the first 60 minutes after the flight lands are free. For pickups from stations, the waiting time is 30 minutes. For pickups from homes, hotels, or apartments, the waiting time is 15 minutes. After the courtesy waiting time, CHOFFERS.COM charges 10€ for every 20 minutes of waiting time.
• Each extra stop of less than 5 km incurs an extra cost of 10€. For extra stops of greater distance, a quote is required.
• Services provided at night (10:00 p.m.-6:00 a.m.), Sundays, and holidays will have a 10% increase on the current rates.
• For hourly rate services, 25 km is included for every hour booked. For extra km, customers should contact CHOFFERS.COM as extra charges may apply depending on the type of vehicle.
• If traveling with a child under 11 years of age, the corresponding security device (e.g., baby seat) will cost €5 per device.
• Cancellation fees apply. For cancellations with up to 48 hours’ notice, 50% of the corresponding rate will be charged. For cancellations made 24 hours before the service, 100% of the rate will be charged.
• The storage capacity of the vehicles is limited. Customers requiring transportation of bulky luggage should contact customer service.
• CHOFFERS.COM does not cover theft, perte, orbroken luggage, so passengers are responsible for the safety of their belongings during the journey. Additionally, any extra expenses incurred due to unforeseen events, such as road closures, accidents, or other incidents, are not included in the rates and will be charged separately.

Regarding payment methods, CHOFFERS.COM accepts online payments with debit or credit cards, offline payments with debit or credit cards, and cash payments. It is important to note that the user is responsible for the veracity of the personal data provided to CHOFFERS.COM and for communicating any changes or updates to this information.

You can find the contact details of the relevant entity in the “About Us” section.

CHOFFERS.COM can only accept a booking request from a person that holds a private hire operator’s or booking office licence in compliance with the Legislation.

By requesting a Booking, you are offering to purchase CHOFFERS.COM Transportation Services according to the Terms. CHOFFERS.COM accepts your offer when it issues written confirmation of the relevant CHOFFERS.COM Transportation Service via text message, email, or push notification from CHOFFERS.COM’s mobile application. This confirms the creation of a Contract for CHOFFERS.COM Transportation Services related to your Booking. CHOFFERS.COM may decline a Booking request for any reason. If a driver becomes unavailable after written confirmation of the Contract, CHOFFERS.COM will try to find you another driver. If no alternative driver is available, CHOFFERS.COM reserves the right to terminate the Contract without compensation to you.

CHOFFERS.COM will provide you with estimated times of driver arrival and journey completion. pourtant, these are estimates only and time shall not be of the essence. If CHOFFERS.COM cannot accept your Booking request, you will be informed and will not be charged for CHOFFERS.COM Transportation Services. Your Contract will end when the passenger journey ends or as otherwise may be provided for in these Terms.

CHOFFERS.COM will provide you with the price for the Contract, which includes VAT, if applicable, via CHOFFERS.COM’s mobile applications and/or websites before you place your Booking request. This may include relevant surcharges and/or tolls, road charging schemes, such as congestion charges, charges for low emission or similar zones, and road tax. CHOFFERS.COM may charge a different amount than the price provided for certain situations, including material changes to the pick-up/drop-off point, route taken, driver waiting time, stops or traffic. The applicable rates will be available to you via CHOFFERS.COM’s mobile application and/or websites. These may be modified or updated from time to time. It is your responsibility to remain informed about the current rates for transportation services. Additional charges may also apply, such as if you or any passenger soils, contaminates, or damages a vehicle. In such a case, you may be charged for the damage and a cleaning fee, as set out in the Community Guidelines.

CHOFFERS.COM accepts payments through methods that are set out on their App. When you make a Booking request, CHOFFERS.COM may need to verify your payment method by issuing a temporary authorization hold from your bank. If you think a payment is incorrect after CHOFFERS.COM has completed the CHOFFERS.COM Transportation Services, please contact CHOFFERS.COM promptly to let them know.

You can make changes to your Contract through CHOFFERS.COM’s mobile application. CHOFFERS.COM will confirm if the change is not possible.

CHOFFERS.COM and its affiliates may make changes to its CHOFFERS.COM Transportation Services at any time, including to reflect changes in relevant laws (together the “Booking Services”).

WHAT IF THERE’S A PROBLEM WITH MY CHOFFERS.COM TRANSPORTATION SERVICES

To report any issues or complaints with CHOFFERS.COM Transportation Services, please refer to the contact information provided in the “À propos de nous” section above.

It is important to note that all private hire vehicles must possess and maintain PHV insurance in order to legally transport passengers. If your issue pertains to a motor accident, please contact us for your driver’s insurance details to proceed. Until all options related to motor accidents have been exhausted, we will not be responsible for any matters covered by your driver’s PHV insurance.

If CHOFFERS.COMor its affiliates are found liable for any damages related to the Booking Services or CHOFFERS.COM Transportation Services, our liability will be limited to a maximum aggregate amount of £500, as permitted by law.

CHOFFERS.COMand its affiliates are not responsible for any business losses. CHOFFERS.COMTransportation Services are intended for private use only. If you use the service for any commercial or business purposes, we will not be liable for any loss of profit, business interruption, loss of business opportunity, or any other financial damages, regardless of negligence or breach of our terms.

CHOFFERS.COMdoes not limit or exclude its liability in situations where it is illegal to do so. This includes cases of death or personal injury caused by negligence, fraud or fraudulent misrepresentation, and breach of your legal rights related to CHOFFERS.COM Transportation Services.