Condiciones de uso

CHOFFERS.COM Términos y Condiciones

Asegúrese de leer detenidamente estos términos y condiciones antes de utilizar o solicitar los servicios a los que puede acceder a través de la aplicación de CHOFFERS.COM.(s)/sitio web(s) ya que contienen información vital sobre los servicios, Tus derechos, y otros detalles cruciales.
• Estos términos se aplican a los productos de CHOFFERS.COM, incluyendo las aplicaciones móviles, sitios web, y servicios ofrecidos por CHOFFERS.COM en todo el mundo.
• Los servicios proporcionados por CHOFFERS.COM y los servicios de terceros se ponen a su disposición a través de la aplicación.(s)/Sitio web(s) Servicios. Tanto los Servicios Prestados por CHOFFERS.COM como los Servicios de Terceros se clasifican como Productos de CHOFFERS.COM.
• CHOFFERS.COM proporciona los servicios proporcionados por CHOFFERS.COM directamente a usted, y usted contrata con Terceros Proveedores para Servicios de Terceros, con CHOFFERS.COM actuando como intermediario para facilitar su solicitud y recepción de esos servicios.
• Estos términos rigen su uso de los Servicios de Transporte de CHOFFERS.COM, mientras que se pueden requerir términos adicionales para otros productos de CHOFFERS.COM.
• CHOFFERS.COM acepta Bookings como operador de vehículos de alquiler privado para la legislación y regulación de alquiler privado en todo el mundo para proporcionar servicios de transporte de CHOFFERS.COM.
• Al aceptar estos términos, usted también acepta cumplir con ellos.

SOBRE NOSOTROS

CHOFFERS.COM es una sociedad privada de responsabilidad limitada que ofrece servicios de chófer en todo el mundo. La empresa está registrada en España y tiene su sede en Madrid. Si requiere asistencia, no dude en ponerse en contacto con nosotros en info@choffers.com o por teléfono en +34 644736317.

DESCRIPCIÓN GENERAL
Estos Términos se refieren a su uso y acceso a la aplicación de CHOFFERS.COM(s)/Sitio web(s) Servicios y Productos CHOFFERS.COM. Establecen las pautas y condiciones que rigen el uso de estos servicios y productos..
Antes de acceder y utilizar la App de CHOFFERS.COM(s)/Sitio web(s) Servicios o Productos CHOFFERS.COM, debe leer y aceptar estos Términos. Estos Términos reemplazan cualquier acuerdo o arreglo previo que haya tenido con CHOFFERS.COM en relación con la Aplicación.(s)/Sitio web(s) Servicios y Productos CHOFFERS.COM.
En la medida en que no entren en conflicto con ningún usuario y términos complementarios específicamente aplicables a la aplicación de CHOFFERS.COM(s)/Sitio web(s) Servicios y Productos CHOFFERS.COM, se aplican estos Términos. Se le pedirá que acepte dichos términos por separado..
Mediante el uso de la aplicación de CHOFFERS.COM(s)/Sitio web(s) Servicios, usted reconoce que está de acuerdo con estos Términos. Si no está de acuerdo con estos Términos, no puede usar o acceder a la aplicación de CHOFFERS.COM(s)/Sitio web(s) Servicios. Es recomendable conservar una copia de estos Términos para referencia futura..
CHOFFERS.COM se comunicará contigo a través de notificaciones push, llamadas telefónicas, mensajes de texto, o correos electrónicos utilizando los datos de contacto que proporcionó durante su registro en la aplicación móvil de CHOFFERS.COM. “Escribiendo” o “escrito” en estos términos incluye notificaciones push, correos electrónicos, y textos.
A menos que se acuerde por separado por escrito, la aplicación(s)/Sitio web(s) Los servicios y los productos de CHOFFERS.COM están disponibles para uso personal no comercial en todo el mundo.
CHOFFERS.COM SERVICIOS PRESTADOS
Los términos adicionales o acuerdos separados pueden delinear las condiciones específicas que rigen los servicios proporcionados por CHOFFERS.COM, excluyendo los servicios de transporte de CHOFFERS.COM. Para los servicios proporcionados por CHOFFERS.COM, contratarás directamente con CHOFFERS.COM, el proveedor de servicios.
CHOFFERS.COM se reserva el derecho de aceptar o rechazar una solicitud a su discreción. Tras la aceptación, se le notificará a través de las aplicaciones móviles y/o sitios web de CHOFFERS.COM. Los términos o acuerdos correspondientes especificarán cuándo se establece un contrato directo entre usted y CHOFFERS.COM.
SERVICIOS DE TERCEROS
CHOFFERS.COM actúa como un agente revelado entre usted y los proveedores externos para la prestación de servicios de terceros., pero no ofrece estos servicios. Todos los proveedores externos son contratistas independientes, negocios registrados, o entidades legales y no son empleados ni actúan en nombre de CHOFFERS.COM.
Mientras esté conectado y dentro del área de servicio de un proveedor externo, Las aplicaciones móviles y/o los sitios web de CHOFFERS.COM le proporcionarán información sobre los Servicios de terceros antes de que los solicite..
Los proveedores externos tienen la libertad de rechazar, aceptar, o ignorar una solicitud. Tras la aceptación, se le notificará a través de las aplicaciones móviles y/o sitios web de CHOFFERS.COM, que conduce a la formación de un contrato directo entre usted y el Tercero Proveedor (para servicios de terceros).
Es posible que se le solicite calificar al proveedor externo que brindó los servicios solicitados, y también pueden calificarte. Aunque su calificación no necesariamente resulta en la pérdida de acceso a la aplicación de CHOFFERS.COM(s)/Sitio web(s) Servicios, Los proveedores externos pueden ver su calificación en las aplicaciones móviles y/o sitios web de CHOFFERS.COM., y puede influir en su decisión de proporcionarle Servicios de terceros.
El Tercero Proveedor es responsable de cualquier responsabilidad derivada de la prestación de los Servicios de Terceros.
AVISO DE PRIVACIDAD
CHOFFERS.COM obtiene, procesos, y comparte su información de acuerdo con el Aviso de Privacidad de CHOFFERS.COM. Pueden aplicarse avisos de privacidad adicionales, incluidos los de controladores de terceros, para los servicios proporcionados por CHOFFERS.COM o los servicios de terceros. Se le notificará cuando dichos avisos sean aplicables a usted..
CARGOS Y PAGO
Cargos por Servicios Prestados por CHOFFERS.COM y Servicios de Terceros:
i. Al realizar una solicitud a través de las aplicaciones móviles y/o sitios web de CHOFFERS.COM, usted acepta pagar los cargos correspondientes como se indica en la aplicación/sitio web y será responsable de cualquier cargo o tarifa vinculado a su cuenta.
yo. Los cargos pueden variar según la ubicación del Servicio proporcionado por CHOFFERS.COM o el Servicio de terceros y pueden mostrarse en la aplicación/sitio web antes de realizar una solicitud. A veces, los cargos pueden depender de su uso de los servicios, y se puede dar un estimado. sin embargo, el monto final cobrado puede diferir de la estimación.
iii. Es posible que se le cobren costos adicionales, honorarios, o multas por el mal uso o uso de los Servicios Prestados por CHOFFERS.COM y/o Servicios de Terceros, como gastos de limpieza o reparación.
IV. Si no puede utilizar el Servicio proporcionado por CHOFFERS.COM o el Servicio de terceros debido a su acción o inacción, todavía se le puede cobrar.
v. After the service has been provided, you may be sent an invoice by CHOFFERS.COM or the Third Party Provider, which includes VAT if applicable.
For detailed information on charges, honorarios, and supplementary costs specific to the relevant CHOFFERS.COM Provided Service or Third Party Service, refer to the support section on CHOFFERS.COM’s mobile applications and/or websites, such as Help.
Charges may be subject to modification from time to time on CHOFFERS.COM’s mobile applications and/or websites.
Tips are not included in the charges. If available, you may pay tips in person or through CHOFFERS.COM’s mobile applications and/or websites. CHOFFERS.COM will collect and remit tips paid through the app/website on your behalf.
Unless otherwise specified, all charges are due immediately after placing a request, and payment will be processed using the preferred payment method associated with your account. CHOFFERS.COM will then send you an email receipt. If your primary payment method is unavailable, a secondary payment method may be used. If payment cannot be made, CHOFFERS.COM reserves the right to continue attempting to charge the payment method.
Charges include applicable taxes, such as VAT, unless otherwise stated.
CANCELLATION
There are instances where cancelling a request for CHOFFERS.COM Provided Services and Third Party Services is not allowed once it has been accepted. sin embargo, there are certain CHOFFERS.COM Provided Services or Third Party Services where cancellation may be allowed, but you may incur a cancellation fee as determined by CHOFFERS.COM or the Third Party Service Provider.

If there are doubts about the accuracy or legitimacy of a request or the provided contact information, CHOFFERS.COM has the right to decline the request and cancel the CHOFFERS.COM Provided Services or Third Party Services. In this scenario, a cancellation fee may also be imposed.
Additionally, CHOFFERS.COM may terminate any contract between you and the company.
Find more details about cancellation from the Booking Terms and Conditions section.
TERMINATION
This statement means that you have the freedom to use the App(s)/Sitio web(s) Services at any time, and you can stop using them by closing your account.
This statement means that CHOFFERS.COM has the right to terminate your access to the App(s)/Sitio web(s) Services immediately if they determine that you have violated these Terms or any other agreement between you and CHOFFERS.COM regarding the provision of CHOFFERS.COM Products.
This statement means that CHOFFERS.COM has the discretion to terminate these Terms or discontinue the App(s)/Sitio web(s) Services by providing you with reasonable advance notice in writing.
This statement means that if CHOFFERS.COM is unable to charge the relevant charges to your preferred payment method, they may suspend or remove your access to the App(s)/Sitio web(s) Services until payment is made.
This statement means that if you terminate your account, you must pay any outstanding charges due to Third Party Providers or CHOFFERS.COM. These charges will survive termination, and CHOFFERS.COM reserves the right to collect payment after termination.
YOUR LIABILITY AND INDEMNITY
You are liable for any damage suffered by us as a result of your violation of these Terms, your misuse of the App(s)/Sitio web(s) Services and CHOFFERS.COM Products or your violation of any laws or third party rights. You are liable for all activities conducted through your account unless such activities are not authorised by you and you are not otherwise negligent.
In order to have access to the App(s)/Websites(s) Servicios, you agree to indemnify, defend (at our option) and hold us and our respective officers, directors, and employees harmless from and against all claims, liabilities, expenses, damages, penalties, fines, social security contributions and taxes arising out of or related to a breach of these Terms, breach of applicable law or third party claims directly or indirectly related to your use of the Third Party Services and the CHOFFERS.COM Provided Services generally.
LIMITATION OF LIABILITY
These Terms do not limit or exclude any liability that cannot be legally limited or excluded, including liability for death or personal injury resulting from negligence, liability for fraud or fraudulent misrepresentation, or your rights as a consumer that cannot be excluded under applicable law.
CHOFFERS.COM, its affiliates, directors, officers, employees, workers, agents, and/or subcontractors are not liable for any loss of profits, sales, business, agreements or contracts, anticipated savings, use or corruption of software, data or information, damage to goodwill, or indirect or consequential loss arising from or in connection with the use of the App(s)/Sitio web(s) Services and/or CHOFFERS.COM Products made available through the App(s)/Sitio web(s) Servicios, whether in contract, tort (including negligence or misrepresentation), breach of statutory duty, restitution, or otherwise.
CHOFFERS.COM, its affiliates, directors, officers, employees, workers, agents, and/or subcontractors are not liable for any damages or losses arising from any cancelled or unaccepted booking for CHOFFERS.COM Transportation Services, any transaction between you and a Third Party Provider, the availability and accuracy of Third Party Providers’ content, products or services, or delays or failures in performance resulting from causes beyond our reasonable control.
CHOFFERS.COM SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, PERSONAL INJURY, OR PROPERTY DAMAGE, THAT ARE RELATED TO, IN CONNECTION WITH, OR OTHERWISE RESULT FROM ANY USE OF THE SERVICES, EVEN IF CHOFFERS.COM HAS BEEN ADVIS CHOFFERS.COM SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY, OR LOSSES CAUSED BY: I YOUR USE OR RELIANCE ON THE SERVICES OR YOUR INABILITY TO ACCESS OR USE THE SERVICES; OR (yo) ANY TRANSACTION OR RELATIONSHIP BETWEEN YOU AND ANY THIRD PARTY PROVIDER, EVEN IF CHOFFERS.COM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
CHOFFERS.COM and its affiliates are not liable for any business losses resulting from the use of App(s)/Sitio web(s) Servicios, which are provided for private use only. If you use App(s)/Sitio web(s) Services for any commercial or business purpose, CHOFFERS.COM will have no liability to you for any loss of profit, loss of business, loss of revenue, business interruption, or loss of business opportunity, whether or not such loss could be reasonably expected to flow from our negligence or breach of these Terms.
GENERAL
CHOFFERS.COM reserves the right to modify these Terms periodically and will notify you of any changes within a reasonable timeframe. Your acceptance of such modifications will be assumed upon notification via CHOFFERS.COM’s mobile applications, sitios web, or email. If you do not agree with the changes, you can close your account as per Section 7.1. These Terms were last updated at the beginning of this document.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, it will not affect the validity and enforceability of the remaining provisions. The invalid, illegal, or unenforceable provision(s) will be considered deleted.
We reserve the right to assign, subcontract, or transfer these Terms or any of our rights or obligations without your prior consent, provided that your rights under these Terms or by law will not be reduced as a result. We will inform you if such a transfer occurs. You cannot assign, subcontract or transfer these Terms or any of your rights or obligations, except as agreed otherwise, as the use of CHOFFERS.COM’s App(s)/Sitio web(s) is personal.
These Terms supersede all prior agreements concerning your access and use of the App(s)/Sitio web(s) Servicios. In case of any inconsistency between these Terms and previous agreements regarding your use of CHOFFERS.COM Transportation Services, these Terms will prevail.
To access or use the App(s)/Sitio web(s) Services and/or CHOFFERS.COM Products, you may need to agree to additional terms. If there is a conflict between these Terms and the separate agreement, the latter will prevail, unless stated otherwise in the separate agreement.
Except as provided for in these Terms, there are no third-party beneficiaries to these Terms.
DISPUTE RESOLUTION PROCESS
Based on the provided statement, if you have a dispute with CHOFFERS.COM, you should first raise a complaint using the contact details provided in the “Sobre nosotros” section. CHOFFERS.COM will work with you to discuss a way forward to resolve the dispute, which may include mediation. sin embargo, CHOFFERS.COM reserves the right to refer the dispute to a court. CHOFFERS.COM does not commit to using an online dispute resolution platform to resolve consumer disputes.

GOVERNING LAW AND JURISDICTION
Lawsof our designated countries will exclusively govern and interpret these Terms. If you reside in the our designated countries, you may initiate legal proceedings regarding the Services.
APP(S)/WEBSITE(S) SERVICES
By using and accessing the Services through the App(s)/Sitio web(s), you agree to these Terms.

If you access and use the App(s)/Sitio web(s) Services in a different country, you may be subject to country-specific terms. You can find these terms by visiting the relevant page for your country.

CHOFFERS.COM may provide its mobile applications and/or websites under different branding depending on the CHOFFERS.COM Product(s) you are using.

Your access to and use of the App(s)/Sitio web(s) Servicios

a. CHOFFERS.COM’s mobile applications and/or websites are compatible with most modern mobile devices with internet connectivity and operating systems like Android or iOS.

b. You are responsible for obtaining the necessary network access to use the App(s)/Sitio web(s) Services and for any fees charged by your mobile network provider. You are also responsible for obtaining compatible devices and operating systems, including any necessary software or hardware updates.

c. The App(s)/Sitio web(s) Services are provided “as is” and “as available.” There may be limitations, delays, or other issues that are inherent in the use of electronic communications and the internet, and the Services are not guaranteed to be available, uninterrupted, or error-free at all times. CHOFFERS.COM may suspend, withdraw or restrict access to all or part of the App(s)/Sitio web(s) Services for business or operational reasons. If possible, CHOFFERS.COM will give you reasonable notice of any suspension or withdrawal.
To use the App(s)/Sitio web(s) Services in worldwide, you must create an account and register in CHOFFERS.COM’s mobile applications and/or websites, and you must be at least 18 years old. The terms and conditions of specific CHOFFERS.COM Provided Services or Third Party Services may have different age requirements.
a. You must provide certain personal information, such as your phone number and email address, to register and create your account. To use certain CHOFFERS.COM Provided Services or Third Party Services, you may need to provide at least one valid payment method (such as a credit card, debit card, or other accepted payment method). You may need to provide additional information and documentation, such as your address, before using certain CHOFFERS.COM Provided Services or Third Party Services.

You are not obligated to use CHOFFERS.COM’s mobile applications and/or websites, and you may stop using them at any time without giving notice. Third Party Providers are also not obligated to use CHOFFERS.COM’s mobile applications and/or websites.

CHOFFERS.COM may temporarily restrict your access to and use of the App(s)/Sitio web(s) Services if there is suspected breach of your obligations or these Terms, including instances where we receive a complaint related to fraud. There may be circumstances in which we are unable to provide you with information about the complaint while an investigation is ongoing (by us and/or a third party such as the police).

YOUR OBLIGATIONS WHEN USING THE APP(S)/WEBSITE(S) SERVICES

When using the App(s)/Sitio web(s) Servicios, it is your responsibility to comply with all applicable laws and use the services only for lawful purposes and the intended purposes stated in the Terms. Misuse of CHOFFERS.COM’s mobile applications and/or websites or attempting to defraud us or Third Party Providers is strictly prohibited. For further guidance, please refer to our Community Guidelines.

You must provide accurate and complete information when creating an account and using the App(s)/Sitio web(s) Servicios. Your account is personal to you and cannot be licensed or shared unless CHOFFERS.COM expressly permits it. Additionally, you must not register more than one account unless given written permission, allow third parties to use your account, or transfer your account to a third party. You must keep your account information up-to-date, secure, and confidential. If you suspect someone else knows your login details or is using your account, you must inform CHOFFERS.COM immediately.

You are responsible for paying any fees or charges incurred through your account, resulting from the provision of CHOFFERS.COM Provided Services or Third Party Services.

When using the App(s)/Sitio web(s) Servicios, you must not cause any nuisance, annoyance, inconvenience, or property damage to Third Party Providers, CHOFFERS.COM, or any other parties.

Using the App(s)/Sitio web(s) Services is currently free of charge, but we reserve the right to introduce a usage charge in the future. If this occurs, we will inform you in writing and allow you to terminate the Terms before the charge is introduced. If you decide to terminate the Terms, you will no longer be able to use the App(s)/Sitio web(s) Servicios.

CHOFFERS.COM reserves the right to introduce fees for specific features on its mobile applications and/or websites, which may be subject to separate terms. You will be notified of any such fees and can decide whether to proceed or not.

WHAT IF THERE’S A PROBLEM WITH MY APP(S)/WEBSITE(S) SERVICES?

In case you encounter any issues with the App(s)/Sitio web(s) Services or have a complaint, kindly reach out to us using the contact details provided in the “Sobre nosotros” section mentioned above. We will be happy to assist you and address any concerns you may have.
DO NOT RELY ON INFORMATION MADE AVAILABLE TO YOU ON THE APP(S)/WEBSITE(S) SERVICES.
While CHOFFERS.COM makes reasonable efforts to keep the information provided through the App(s)/Sitio web(s) Services up-to-date, we do not make any express or implied warranties or guarantees regarding the accuracy, completeness, or timeliness of the content on our mobile applications and/or websites.
OWNERSHIP OF AND RIGHTS IN THE APP(S)/WEBSITE(S) SERVICES:
a. CHOFFERS.COM retains all rights not explicitly granted in these Terms. The App(s)/Sitio web(s) Servicios, CHOFFERS.COM’s devices, and all data collected through CHOFFERS.COM’s mobile applications and/or websites (including all intellectual property rights) are and will remain the property of CHOFFERS.COM or its licensors.
b. You are not authorized to license, sublicense, copy, modify, distribute, create, sell, resell, transfer, or lease any part of CHOFFERS.COM’s mobile applications and/or websites. You may not reverse engineer or attempt to extract the source code of CHOFFERS.COM’s mobile applications and/or websites except as permitted by law.
c. You are not permitted to launch programs or scripts that scrape, index, survey, or otherwise mine data from any part of CHOFFERS.COM’s mobile applications and/or websites.
d. You are only permitted to use CHOFFERS.COM Names, Marks, or Works for the purpose of using the App(s)/Sitio web(s) Servicios.
e. You are not authorized to create or register any businesses, URLs, domain names, software application names or titles, or social media handles or profiles that include CHOFFERS.COM Names, Marks, or Works or any similar mark, name, título, or work.
f. You are not allowed to use CHOFFERS.COM Names, Marks, or Works as your social media profile picture or wallpaper.
g. You may not purchase keywords that contain any CHOFFERS.COM Names, Marks, or Works.
h. You may not reference, use, copy, or claim ownership of CHOFFERS.COM’s Names, Marks, or Works or any similar name, mark, título, or work in any manner for any purpose, alone or in combination with other letters, punctuation, words, symbols, designs, and/or creative works; except as permitted in the limited license granted under Section 18.3 below.
Provided you comply with these Terms, we grant you a personal, non-exclusive, non-transferable, revocable, non-sublicensable license to install and/or use CHOFFERS.COM’s mobile applications and/or websites solely for your use and to access and use the information available through them. CHOFFERS.COM and its licensors reserve all other rights not expressly granted herein.
CHOFFERS.COM TRANSPORTATION SERVICES

CHOFFERS.COM provides transportation services in worldwide through licensed private hire operators. You will be contracting with the relevant entity that has accepted your booking. i. For passenger journeys in worldwide will accept your booking. You will be notified of the entity that has accepted your booking through CHOFFERS.COM’s mobile application and/or website.

BOOKING DATA

To book CHOFFERS.COM services, customers can use various methods such as visiting the CHOFFERS.COM website, CHOFFERS Finder website, sending an email to info@choffers.com or calling on +34 644736317. The following information must be provided by the customer, regardless of the booking method:

• City where the service is required
• Date of service
• Time of service
• Pick-up location
• Drop-off location
• Passenger’s first and last name
• Passenger’s phone number
• Number of passengers
• Type, size, and number of large luggage
• Type of vehicle required (desde, coche, microbús, or bus)
• Number of baby seats required and the age of the children.

BOOKING PROCESS:

The booking process for CHOFFERS.COM services is as follows:

A. Booking done via CHOFFERS.COM website:
• The customer fills out the booking form.
• CHOFFERS.COM searches and assigns a provider to the booking.
• CHOFFERS.COM sends a pre-booking confirmation link to the customer.
• The customer makes the payment and receives a booking confirmation on the CHOFFERS.COM APP, sitio web, or via email.

B. BOOKING DONE VIA CHOFFER FINDER WEBSITE:

Direct booking on provider’s profile page:
• The customer searches for a chauffeur using the search form, selects a country, city, and vehicle type.
• From the search results, the customer selects a chauffeur based on rates, reviews, experience, language, etc.
• The customer selects the service they require and enters booking details such as pick-up date, time, and address. They then make the payment and receive a booking confirmation via email.

BOOKING BY POSTING A JOB:

• The customer posts the service or gig they require on the platform, which is published on the gig listing page.
• Providers receive notifications of newly published gigs and apply for them by sending in their offers.
• The customer selects an offer and books the provider. They then receive a booking confirmation on the CHOFFERS.COM APP, sitio web, or via email.

BOOKING CONDITIONS

The following booking conditions apply to CHOFFERS.COM services:

• All rates offered by CHOFFERS.COM are fixed and include tolls, parking, VAT, etc.
• A courtesy waiting time is provided. For pickups from the airport, the first 60 minutes after the flight lands are free. For pickups from stations, the waiting time is 30 minutes. For pickups from homes, hotels, or apartments, the waiting time is 15 minutes. After the courtesy waiting time, CHOFFERS.COM charges 10€ for every 20 minutes of waiting time.
• Each extra stop of less than 5 km incurs an extra cost of 10€. For extra stops of greater distance, a quote is required.
• Services provided at night (10:00 p.m.-6:00 a.m.), Sundays, and holidays will have a 10% increase on the current rates.
• For hourly rate services, 25 km is included for every hour booked. For extra km, customers should contact CHOFFERS.COM as extra charges may apply depending on the type of vehicle.
• If traveling with a child under 11 years of age, the corresponding security device (e.g., baby seat) will cost €5 per device.
• Cancellation fees apply. For cancellations with up to 48 hours’ notice, 50% of the corresponding rate will be charged. For cancellations made 24 hours before the service, 100% of the rate will be charged.
• The storage capacity of the vehicles is limited. Customers requiring transportation of bulky luggage should contact customer service.
• CHOFFERS.COM does not cover theft, pérdida, orbroken luggage, so passengers are responsible for the safety of their belongings during the journey. Additionally, any extra expenses incurred due to unforeseen events, such as road closures, accidents, or other incidents, are not included in the rates and will be charged separately.

Regarding payment methods, CHOFFERS.COM accepts online payments with debit or credit cards, offline payments with debit or credit cards, and cash payments. It is important to note that the user is responsible for the veracity of the personal data provided to CHOFFERS.COM and for communicating any changes or updates to this information.

You can find the contact details of the relevant entity in the “About Us” section.

CHOFFERS.COM can only accept a booking request from a person that holds a private hire operator’s or booking office licence in compliance with the Legislation.

By requesting a Booking, you are offering to purchase CHOFFERS.COM Transportation Services according to the Terms. CHOFFERS.COM accepts your offer when it issues written confirmation of the relevant CHOFFERS.COM Transportation Service via text message, email, or push notification from CHOFFERS.COM’s mobile application. This confirms the creation of a Contract for CHOFFERS.COM Transportation Services related to your Booking. CHOFFERS.COM may decline a Booking request for any reason. If a driver becomes unavailable after written confirmation of the Contract, CHOFFERS.COM will try to find you another driver. If no alternative driver is available, CHOFFERS.COM reserves the right to terminate the Contract without compensation to you.

CHOFFERS.COM will provide you with estimated times of driver arrival and journey completion. sin embargo, these are estimates only and time shall not be of the essence. If CHOFFERS.COM cannot accept your Booking request, you will be informed and will not be charged for CHOFFERS.COM Transportation Services. Your Contract will end when the passenger journey ends or as otherwise may be provided for in these Terms.

CHOFFERS.COM will provide you with the price for the Contract, which includes VAT, if applicable, via CHOFFERS.COM’s mobile applications and/or websites before you place your Booking request. This may include relevant surcharges and/or tolls, road charging schemes, such as congestion charges, charges for low emission or similar zones, and road tax. CHOFFERS.COM may charge a different amount than the price provided for certain situations, including material changes to the pick-up/drop-off point, route taken, driver waiting time, stops or traffic. The applicable rates will be available to you via CHOFFERS.COM’s mobile application and/or websites. These may be modified or updated from time to time. It is your responsibility to remain informed about the current rates for transportation services. Additional charges may also apply, such as if you or any passenger soils, contaminates, or damages a vehicle. In such a case, you may be charged for the damage and a cleaning fee, as set out in the Community Guidelines.

CHOFFERS.COM accepts payments through methods that are set out on their App. When you make a Booking request, CHOFFERS.COM may need to verify your payment method by issuing a temporary authorization hold from your bank. If you think a payment is incorrect after CHOFFERS.COM has completed the CHOFFERS.COM Transportation Services, please contact CHOFFERS.COM promptly to let them know.

You can make changes to your Contract through CHOFFERS.COM’s mobile application. CHOFFERS.COM will confirm if the change is not possible.

CHOFFERS.COM and its affiliates may make changes to its CHOFFERS.COM Transportation Services at any time, including to reflect changes in relevant laws (together the “Booking Services”).

WHAT IF THERE’S A PROBLEM WITH MY CHOFFERS.COM TRANSPORTATION SERVICES

To report any issues or complaints with CHOFFERS.COM Transportation Services, please refer to the contact information provided in the “Sobre nosotros” section above.

It is important to note that all private hire vehicles must possess and maintain PHV insurance in order to legally transport passengers. If your issue pertains to a motor accident, please contact us for your driver’s insurance details to proceed. Until all options related to motor accidents have been exhausted, we will not be responsible for any matters covered by your driver’s PHV insurance.

If CHOFFERS.COMor its affiliates are found liable for any damages related to the Booking Services or CHOFFERS.COM Transportation Services, our liability will be limited to a maximum aggregate amount of £500, as permitted by law.

CHOFFERS.COMand its affiliates are not responsible for any business losses. CHOFFERS.COMTransportation Services are intended for private use only. If you use the service for any commercial or business purposes, we will not be liable for any loss of profit, business interruption, loss of business opportunity, or any other financial damages, regardless of negligence or breach of our terms.

CHOFFERS.COMdoes not limit or exclude its liability in situations where it is illegal to do so. This includes cases of death or personal injury caused by negligence, fraud or fraudulent misrepresentation, and breach of your legal rights related to CHOFFERS.COM Transportation Services.